What Patients Are Saying
I had a recent eye appointment and needed to get new glasses within a few days. Her customer service was outstanding. She knew the answers to my questions, she was patient with the selection of new frames and was able to find new frames right then to replace them.
I just wanted to write a quick note letting you know how much I appreciated the customer service I received today. Dana was very helpful and took the time to help me find glasses that I really like. She spent a long time helping me pick out the perfect pair. Just wanted to make you aware of this. Thanks so much!
In recent years I have been purchasing eyeglasses online for my 6 year old daughter. I often have issues with them not fitting right etc. I just bought a pair that did not fit at all and the wire wrap-around frames hurt her ears. I went into the local Rx Optical and Rose Marie helped us with no hesitation...no payment up front or lectures about where we got the glasses. She was curious and sweet and gave amazing service to a non-customer.
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A great eye examination is the first step in responsibly caring for your eyes, your vision, and your general health.